ACCO Brands Direct


Product Guarantee Statement

ACCO Brands, the proud makers of Mead®, Five Star®, AT-A-GLANCE®, Day-Timer®, Swingline®, Quartet®, Derwent®, and GBC®products, stands behind the quality, design, and workmanship of our products.


Creating the best office and school supplies in the world is our top priority. We take great pride in all the work that goes into that process. We fully comply with all governmental regulations regarding product safety and quality. But we don’t stop there. We also invest in continuous research and development to ensure we can deliver new innovation without compromising on the high standards our customers have come to expect from us.


Because we have stringent quality controls and testing, we are confident our products are well made, will satisfy your needs and earn your trust. . However, if you are ever disappointed with the performance of one of our products, we want to know so please contact our customer service team (available by phone, chat, or email, at the bottom of the page), and we will do our best to address your concerns.


If you have any questions about the terms and conditions of our product guarantees or warrantees for a specific product, these are available from our customer service representatives.