My Cart:Customer Service
Shipping & Returns
Shipping and Handling
Most standard domestic deliveries are via USPS or other ground service carriers.
The total delivery time for your order is based on the processing time and shipment method selected. Orders are processed for fulfillment within 24-48 hours of receipt, except on weekends and holidays. Once processed, your order will ship as indicated on the order (Standard, Priority, Express). Due to increased security, some delivery delays may be experienced.
Standard shipping and handling charges applies to all 50 United States and the following U.S. Territories: American Samoa, Guam, Marianas Islands, Puerto Rico and the U.S. Virgin Islands. Priority and Express services are not available for P.O. Boxes, FPO and APO addresses or U.S. Territories.
A signature is not required for residential deliveries; however, all commercial deliveries require a signature.
Shipping charges shown are per ship address and reflect the number of business days* for delivery from date of purchase.
International Orders
International orders are subject to any applicable customs, duties, fees or taxes and are the responsibility of the recipient of the order.
Military Deliveries
For orders placed to APO or FPO military addresses, standard shipping charges apply and most deliveries ship via USPS Priority Mail.
Pricing & Fees
Shipping and handling charges are subject to change without notice. A fee of $5 is charged for orders specifying FedEx Ground service.
Shipping charges shown are per ship address and reflect the number of business days* for delivery from date of purchase.
| Merchandise | Standard 7-10 Days | FedEx Ground 7-10 Days | Priority 5-6 Days | Express 3-4 Days | Canada | International |
|---|---|---|---|---|---|---|
| Up to $30.00 | $6.50 | Add $5.00 to Standard Rate | Add $10.00 to Standard Rate | Add $20.00 to Standard Rate | Add $10.00 to Standard Rate | Add $30.00 to Standard Rate |
| $30.01-$50.00 | $7.50 | |||||
| $50.01-$100.00 | $9.50 | |||||
| $100.01-$200.00 | $11.50 | |||||
| $200.01-$300.00 | $13.50 | |||||
| $300.01 and Over | 6% of Total |
State and Local Taxes
Add applicable sales tax only on orders being shipped to locations within New York State. Tax is based on merchandise and shipping amounts.
Product Availability
We make every attempt to fill your order with the product requested, and will attempt to inform you if an item is not available. An unavailable item may be substituted with a product of equal or greater value.
Return Policy
For products purchased from a local store or through an office product dealers catalog, please return the product to where it was originally purchased. If the original location will not accept your return, you may contact us for assistance.
For all purchases ordered directly from us either online, by phone or through the mail, submit an online “Returns/Replacements” form and include your contact information along with the item number and a reason for exchange or return.
A customer service representative will be in contact upon receipt of your communication. To save time and possible unnecessary costs, please do not mail your purchase back without first submitting an online return request for assistance.
